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What is your typical delivery time for machinery?

Standard machines are typically delivered within 8-12 weeks from order confirmation. For customized configurations or complete production lines, delivery timelines are discussed during the proposal stage and average 12-20 weeks depending on complexity.

Do you provide installation and training services?

Absolutely. Every machine purchase includes on-site installation and commissioning by our certified engineers. We also provide comprehensive operator training programs tailored to your team's experience level, covering operation, maintenance, and safety protocols.

Can you supply both machinery and raw materials for the same project?

Yes — this is one of our key advantages. We supply both industrial machinery and premium raw materials (board paper, card stock, specialty papers) from a single source, ensuring complete compatibility between your equipment and substrates.

What warranty coverage do you offer?

All machinery comes with a 12-month standard warranty covering parts and labor. Extended warranty and preventive maintenance contracts are available for additional peace of mind. Raw materials are backed by our quality guarantee.

How do I request a quote?

Simply fill out the inquiry form on our contact page or any product page. Include your company details, project requirements, and any specific machine or material specifications. Our team will respond within 24 hours with a detailed proposal.